Return and Delivery Policy

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Returns :

1. We accept returns within 14 days of receiving your order.

2. Returned items must be in their original condition, unused and with all original tags and packaging intact.

3. Return costs are the responsibility of the customer, except in the event of an error on our part in the dispatch of the order or in the event of a defective product.

4. To initiate a return, please contact our customer service department with your order details and the reason for the return. We will provide you with the necessary instructions for the return.

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Refund :

1. Refunds will be issued within 5 business days of receipt and inspection of returned items.

2. Reimbursement will be made using the original method of payment used at the time of purchase, unless you specifically request another method of reimbursement.

3. Initial shipping charges are non-refundable, except in the event of an error on our part in shipping the order or in the event of a defective product.

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Delivery :

1. We are committed to dispatching your order within 7 working days of its confirmation.

2. Shipping charges will be calculated and displayed at checkout, based on order weight, size, and destination.

3. We work with reliable delivery services to ensure safe and fast delivery of your items (National Postal Services or DHL). We reserve the right to choose the carrier but remain sensitive to each particular request.

4. Delivery times may vary depending on your location. Please see our order tracking page for detailed shipping information for your order.

5. We are not and cannot be held responsible for any delays or losses in transit. Each customer is required to contact the transport service by their own means in the event of delay, blockage, loss of the object.

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Please note that this return and delivery policy is subject to change and specific terms may vary depending on the product or situation. We encourage you to review our Terms and Conditions for more detailed information.